Last updated: 25 December 2025
This Refund & Dispute Policy applies to all transactions made on the platform operated by Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”).
Our platform operates as an online services marketplace, where services are offered by independent Service Providers (“Sellers”) and purchased by Clients (“Buyers”).
Refunds may be considered under the following circumstances:
The order is canceled in accordance with platform rules. Refund eligibility is subject to review and approval under this policy.
Refunds will not be issued in cases including, but not limited to:
Due to the nature of communication services, completed services are generally non-refundable.
a. Before Service Initialization
Orders may be canceled or terminated before the service provider answers the call.
b. After Service Has Started
Once service has begun, cancellation and refund eligibility depend on:
If a Buyer and Seller cannot resolve an issue directly, a dispute may be submitted through the platform.
The dispute process includes:
The Company may:
Users agree not to initiate chargebacks without first contacting platform support.
Unauthorized chargebacks may result in:
We reserve the right to:
This policy complies with applicable consumer protection laws in:
Nothing in this policy limits statutory consumer rights that cannot be waived under applicable law.
We reserve the right to update this Refund & Dispute Policy at any time.
Changes will take effect immediately upon posting on the platform.
Company: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
For refund or dispute inquiries, please contact us using the email above.
BetterCall is a marketplace where you can reach services supplied by video or voice calls.
HERE, You can reach out a tailored assistance for your various needs from a world-wide network.
SUCH AS, You may ask questions to the experts in their field, take consultations from influencers, or chat with celebrities, all occurs one-on-one.
MOREOVER, Without an appointment, you get the service in real time with instant calls and pay only for the minutes you receive service.
Do you need an expert? Then uBetterCall.
Sign up now to BetterCall where the words count.
First register via your email address and create an account.
Then search for the right service provider under the relevant category.
Use keywords to get more accurate search results. Refine the results with filters and sorting.
The people listed in search results will only be those who provide the service in the language you request.
If you want to reach out a specific persona, you can easily access by searching for his/her social media account.
Once you find your service provider instantly start your call.
After each call, both parties may share their experience by rating the other and create a reliable community.
BetterCall is a platform where services are offered in many different languages.
Single language convenience!
If only one single language is added to your BetterCall profile, all your interactions will automatically be in that language.
You will only see the service providers that offer service in your chosen language while using BetterCall.
Multilingual usage and tips!
If you are a multilingual person, you can add all the other languages you speak to your BetterCall profile and can receive service in all these languages too.
However, you need to select one language at a time. BetterCall will show the Service Providers at the language you selected and the service will be received in this language.
You can shift to other languages added to your account at any time.
You should assign one of your added languages as "default". This means every time you log in, BetterCall will automatically display in your default language.
At BetterCall, both service providers and service receivers can rate each other after each and every call.
To ensure feedback is relevant and timely, all ratings must be submitted within 48 hours of communication.
Individual ratings remain private. Only aggregate averages are visible to the community, empowering everyone to make informed, respectful, and confident decisions.
Beyond standard ratings, users can also leave comments regarding the service they received.
These comments are restricted and can only be read by the Service Provider and BetterCall Administrators.
By rating the other party, BetterCall is committed to creating a transparent and reliable community for everyone.
User experience enriches the entire quality.
If you know a person's social media address, you can easily access his or her BetterCall Service Provider Account by searching on Social Media Radar.
You can either search for this address on all social media platforms, or you can limit your search to just one specific social media platform.
The social media account that service providers add to their profiles on BetterCall has a function that proves who the service providers are.
Because in order for a social media account to be added to the BetterCall Service Provider Profile, the person must log in to the relevant social media platform with their username and password.
In other words, a social media account cannot be added to the BetterCall profile by the user as text editing.
In this way, no one can add someone else's social media account to their own profile.
People's social media accounts prove that they are the right person.
In BetterCall, the services can be provided via voice and/or video calls. The service provider determines the price of the service on a minute base for each type of call.
Calculation: The total service duration in minutes multiplied by the per-minute charge.
Each 0 to 60 seconds is equal to a 1 minute. Such as 75 seconds service makes 2 minutes.
Service Provider can set a Minimum Service Duration when it is believed that at least a certain amount of time is needed to provide this service properly.
Minimum Service Duration is explicitly shown at the service page and can be recognized before the call.
Service fee calculations differ for services that end before the Minimum Service Duration.
Calculation:
-) If the service provider terminates the call: The total service duration in minutes multiplied by the per-minute charge.
-) If the call is terminated by the service purchaser: The "Minimum Service Duration" in minutes multiplied by the per-minute charge.
The collection method is determined according to the Service Provider's preference.
a-) It can be collected in full before the call.
b-) Only the Minimum Service Fee can be collected before the call. The rest is collected after the call.
c-) The entire amount can be collected after the call.
For the payments made partly or fully after the purchase, the money collection risk belongs to the service provider.
Collecting the payment in advance removes the risk of non-collection.
BETTERCALL TECHNOLOGIES INC. is a forward-thinking Canadian technology start-up headquartered in Ontario. Committed to innovation and excellence, the company is currently under the incubation of Brilliant Catalyst, the premier entrepreneurship hub at Ontario Tech University.
This strategic partnership allows us to leverage world-class academic resources and expert mentorship to drive our technological advancements.
Words count here...
BetterCall is a compound of Marketplace, Medium, and Platform for every service provided via voice or video call.
Here, services are listed under a category tree with all the key information powered by images, videos, documents and verbal expressions.
Customers search the service in their preferred language among the providers all around the world.
Sort and filter the search results by price, rate generated from user experiences, previous statistics, and etc...
And get the service in real time with instant calls with transparent pricing and multi-currency support.
Online marketplace that puts services on the shelves to hire.
To create a marketplace for every service that can be provided by a video or voice call.
Empowering Knowledge: We believe every individual has the right to monetize their expertise. We provide the platform to turn personal knowledge into a valuable asset.
Borderless Accessibility: Information should know no boundaries. Our mission is to ensure that knowledge remains accessible, affordable, and available to everyone, everywhere.
Safety & Integrity: We maintain a clean and professional ecosystem. We enforce a zero-tolerance policy toward sexual content and violence to ensure a safe environment for all.
Ethical Innovation: Our services are built on a foundation of social ethics. We prioritize integrity and respect in every interaction.
Legal Excellence: We operate with full transparency. All voice and video communications are strictly designed to comply with local laws and international regulations.
At BetterCall Technologies, we value open communication. If you have any questions regarding our services or mission, please reach out to us via email.
Support & Inquiries: [email protected]
You can follow us on social media:
Facebook: https://www.facebook.com/uBetterCall/
Instagram: https://www.instagram.com/ubettercall_
Youtube: https://www.youtube.com/@ubettercall
Last updated: 25 December 2025
This Prohibited Services & Service Provider Rules Policy applies to all Sellers offering services on the platform operated by Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”).
The purpose of this policy is to ensure:
By offering services on the platform, Sellers agree to:
Service Providers are solely responsible for the services they provide.
Sellers are strictly prohibited from offering, promoting, or providing services that include or relate to the following:
a. Illegal or Unlawful Activities
b. Financial & Payment Fraud
c. Intellectual Property Violations
d. Hacking, Malware & Cybercrime
e. Misleading, Deceptive, or False Services
f. Restricted Advertising & Platform Abuse
g. Adult, Sexual, or Explicit Content
h. Hate, Harassment & Violence
i. Regulated or High-Risk Services (Without Authorization)
j. Data Privacy & Personal Information Abuse
Service Providers must not:
Violation of this policy may result in:
Enforcement actions are at the sole discretion of the Company.
We reserve the right to:
Users may report prohibited services or behavior through platform support.
Bettercall Technologies Inc. does not provide, endorse, or guarantee Service Provider's services.
Service Providers act as independent contractors, and all responsibility for compliance, delivery, and outcomes rests with the Seller.
We may update this policy at any time to reflect:
Updates take effect immediately upon posting.
Company Name: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
For questions or reports related to this policy, please contact us at the email above.
Last updated: 25 December 2025
This Cookie Policy explains how Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”) uses cookies and similar technologies when you visit our website.
This policy should be read together with our Privacy Policy and Terms and Conditions.
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website.
Cookies help websites:
a. Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled.
They are used to:
Legal basis: Legitimate interest / Contract performance
b. Functional Cookies
These cookies allow the website to remember choices you make, such as:
Legal basis: Consent (EU/UK) / Implied consent (Canada)
c. Analytics & Performance Cookies
These cookies help us understand how users interact with our website by collecting anonymous information such as:
This data is used to improve platform performance and usability.
Legal basis: Consent
d. Marketing & Advertising Cookies
These cookies are used to:
Marketing cookies are used only with your explicit consent.
Legal basis: Explicit consent (EU & UK)
We may allow trusted third-party services to place cookies on your device, including:
These third parties are responsible for their own cookieand privacy practices.
If you are located in the European Union or United Kingdom:
This complies with GDPR and UK GDPR requirements.
For users in Canada, cookies are used in accordance with PIPEDA.
By continuing to use the website, you consent to the use of cookies unless you disable them through:
You can manage cookies by:
Please note that disabling certain cookies may affect website functionality.
Some browsers offer a “Do Not Track” feature.
At this time, our website does not respond to Do Not Track signals due to the lack of a consistent industry standard.
We may update this Cookie Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Company Name: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
If you have any questions about this Cookie Policy, please contact us at the email above.
Last updated: 25 December 2025
This Refund & Dispute Policy applies to all transactions made on the platform operated by Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”).
Our platform operates as an online services marketplace, where services are offered by independent Service Providers (“Sellers”) and purchased by Clients (“Buyers”).
Refunds may be considered under the following circumstances:
The order is canceled in accordance with platform rules. Refund eligibility is subject to review and approval under this policy.
Refunds will not be issued in cases including, but not limited to:
Due to the nature of communication services, completed services are generally non-refundable.
a. Before Service Initialization
Orders may be canceled or terminated before the service provider answers the call.
b. After Service Has Started
Once service has begun, cancellation and refund eligibility depend on:
If a Buyer and Seller cannot resolve an issue directly, a dispute may be submitted through the platform.
The dispute process includes:
The Company may:
Users agree not to initiate chargebacks without first contacting platform support.
Unauthorized chargebacks may result in:
We reserve the right to:
This policy complies with applicable consumer protection laws in:
Nothing in this policy limits statutory consumer rights that cannot be waived under applicable law.
We reserve the right to update this Refund & Dispute Policy at any time.
Changes will take effect immediately upon posting on the platform.
Company: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
For refund or dispute inquiries, please contact us using the email above.
Last updated: 25 December 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website and services operated by Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”).
By accessing, registering, or using our platform, you agree to be bound by these Terms. If you do not agree, you must not use the platform.
Our website is an online marketplace that enables users to:
Company Name: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
By using this platform, you confirm that:
To access certain features, you must create an account.
You agree to:
Service Providers are responsible for:
A service is considered accepted when:
Refunds and cancellations are governed by our Refund Policy, which forms part of these Terms.
We may, at our discretion:
Users agree not to:
All platform software, design, logos, and content are owned by Bettercall Technologies Inc.
Users retain ownership of content they submit but grant us a non-exclusive, worldwide, royalty-free license to use, display, and promote such content for platform operations.
The platform and services are provided “as is” and “as available”.
We make no warranties regarding:
To the maximum extent permitted by law, Bettercall Technologies Inc. shall not be liable for:
You agree to indemnify and hold harmless Bettercall Technologies Inc. from claims arising out of:
Personal data is processed in accordance with our Privacy Policy, compliant with:
All video and audio communications between the service provider and the user shall remain strictly confidential. Any recording, reproduction, or sharing of audio or video communications without prior written consent constitutes a violation of these Terms and Conditions and may result in immediate suspension or permanent termination of the user’s account.
These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law rules.
"By clicking 'I Accept' or by continuing to use our Platform, you acknowledge that you have read,understood, and agreed to be bound not only by theseTerms and Conditions, but also by the followingpolicies, which are incorporated herein by reference:
Your acceptance of these Terms constitutes a legally binding agreement to comply with all theaforementioned documents as they may be updated from time to time."
We reserve the right to update these Terms at any time.
Continued use of the platform after changes constitutes acceptance of the revised Terms.
Email: [email protected]
Company: Bettercall Technologies Inc.
Location: Ontario, Canada
Last updated: 25 December 2025
Welcome to Bettercall Technologies Inc. (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to this Privacy Policy.
When you use our website or user our service, we may collect:
We may automatically collect:
We use the collected information to:
If you are located in the European Economic Area (EEA), we process your personal data based on:
We do not sell your personal information.
We may share your information with trusted third parties such as:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use cookies to:
We retain personal information only for as long as necessary to:
We use the your data to:
Depending on your location, you may have the right to:
To request the deletion of your data, please send an email to [email protected] with the subject 'Data Deletion Request'. We will process your request and delete your personal information within 10 days, subject to legal retention obligations.
California residents have the right to:
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure. We cannot guarantee your data's absolute security.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Company Name: Bettercall Technologies Inc.
Email: [email protected]
Country: Ontario, Canada