Last updated: 25 December 2025


  1. Introduction

    Welcome to Bettercall Technologies Inc. (“we”, “our”, “us”).

    We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

    By accessing or using our website, you agree to this Privacy Policy.



  2. Information We Collect

    a. Personal Information

    When you use our website or user our service, we may collect:

    • Full name
    • Billing address
    • Email address
    • Age
    • Languages you speak
    • Gender
    • Time Zone
    • Phone number
    • Payment information (processed securely by third-party payment providers)
    • Transaction data (e.g., purchase history, items sold)
    • Communication data (e.g., messages between buyers and sellers)
    • Profile information (e.g., seller ratings, buyer reviews)

    b. Automatically Collected Information

    We may automatically collect:

    • IP address
    • Browser type and device information
    • Pages visited and interaction data
    • Cookies and similar tracking technologies


  3. How We Use Your Information

    We use the collected information to:

    • Process and fulfill calls
    • Communicate with you regarding purchases, service, or support requests
    • Improve our website, products, and services
    • Send marketing communications (only if you opt-in)
    • Prevent fraud and ensure security
    • Comply with legal and regulatory obligations


  4. Legal Basis for Processing (GDPR)

    If you are located in the European Economic Area (EEA), we process your personal data based on:

    • Your consent
    • Performance of a contract
    • Legal obligations
    • Legitimate business interests


  5. Sharing of Information

    We do not sell your personal information.

    We may share your information with trusted third parties such as:

    • Payment processing providers
    • Communication partners
    • Website hosting and analytics services
    • Legal or regulatory authorities when required by law
    • All third parties are obligated to protect your data.


  6. Cookies

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    We use cookies to:

    • Enable essential website functionality
    • Analyze traffic and performance
    • Enhance user experience
    • You can manage or disable cookies through your browser settings.


  7. Data Usage and Retention

    We retain personal information only for as long as necessary to:

    • Fulfill the purposes outlined in this policy
    • Comply with legal requirements
    • Resolve disputes and enforce agreements


    We use the your data to:

    • To provide and maintain our Service
    • To notify you about changes to our Service
    • To allow you to participate in interactive features of our Service when you choose to do so
    • To provide customer support
    • To gather analysis or valuable information so that we can improve our Service
    • To monitor the usage of our Service
    • To detect, prevent and address technical issues
    • To process transactions and facilitate marketplace operations (e.g., connecting buyers and sellers, processing payments)
    • To facilitate communication between buyers and sellers
    • To display user-generated content such as product listings, reviews, and seller profiles
    • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information


  8. Your Rights

    Depending on your location, you may have the right to:

    • Access your personal data
    • Request correction or deletion
    • Object to or restrict processing
    • Withdraw consent
    • Request data portability
    • Requests can be made by contacting us via email.

    To request the deletion of your data, please send an email to [email protected] with the subject 'Data Deletion Request'. We will process your request and delete your personal information within 10 days, subject to legal retention obligations.



  9. CCPA – California Residents

    California residents have the right to:

    • Know what personal data is collected
    • Opt out of data sharing (if applicable)
    • We do not discriminate against users for exercising these rights.
    • The right to know what personal information is collected, used, disclosed, and sold or shared.
    • The right to delete personal information collected from you.
    • The right to correct inaccurate personal information.
    • The right to opt-out of the sale or sharing of your personal information.
    • The right to limit the use and disclosure of sensitive personal information.
    • The right to non-retaliation for exercising your CCPA rights.


  10. Data Security

    The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure. We cannot guarantee your data's absolute security.



  11. Third-Party Links

    Our website may contain links to third-party websites.

    We are not responsible for the privacy practices or content of those websites.If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.



  12. Children’s Privacy

    Our services are not intended for individuals under the age of 18.

    We do not knowingly collect personal data from children.



  13. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    Any changes will be posted on this page with an updated “Last updated” date.



  14. Contact Information

    Company Name: Bettercall Technologies Inc.

    Email: [email protected]

    Country: Ontario, Canada