Last updated: 25 December 2025


  1. Agreement to Terms

    These Terms and Conditions (“Terms”) govern your access to and use of the website and services operated by Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”).

    By accessing, registering, or using our platform, you agree to be bound by these Terms. If you do not agree, you must not use the platform.



  2. Platform Description

    Our website is an online marketplace that enables users to:

    • Offer professional services (“Service Providers” or “Sellers”)
    • Purchase services (“Clients” or “Buyers”)
    • Bettercall Technologies Inc. acts solely as a technology platform and does not provide the services listed unless explicitly stated.


  3. Company Information

    Company Name: Bettercall Technologies Inc.

    Email: [email protected]

    Location: Ontario, Canada



  4. Eligibility

    By using this platform, you confirm that:

    • You are at least 18 years old
    • You have legal capacity to enter into contracts
    • You comply with applicable laws in your jurisdiction


  5. User Accounts

    To access certain features, you must create an account.

    You agree to:

    • Provide accurate and complete information
    • Keep login credentials confidential
    • Be responsible for all activity under your account
    • We reserve the right to suspend or terminate accounts that violate these Terms.


  6. Services and Transactions

    a. Role of the Platform:

    • Service Providers are independent contractors, not employees or agents of the Company.
    • The Company does not guarantee service quality, delivery, or outcomes.
    • Any agreement for services is solely between Buyer and Seller.

    b. Service Listings

    Service Providers are responsible for:

    • Accurate descriptions
    • Pricing
    • Timelines
    • Compliance with applicable laws


  7. Payments and Fees

    • Payments are processed through third-party payment providers.
    • Platform service fees apply.
    • We do not store credit card or payment method information.
    • By making or accepting payments, users authorize us to facilitate transactions on their behalf.


  8. Service Acceptance and Completion

    A service is considered accepted when:

    • Video or Phone call accepted.
    • Completion occurs when:
    • Video or Phone call ended.
    • Or the service is otherwise marked complete under platform rules.


  9. Cancellations, Refunds, and Disputes

    Refunds and cancellations are governed by our Refund Policy, which forms part of these Terms.

    We may, at our discretion:

    • Assist in dispute resolution
    • Review transactions for policy compliance
    • However, we are not obligated to mediate or resolve disputes.


  10. User Conduct

    Users agree not to:

    • Post false, misleading, or unlawful content
    • Circumvent platform fees
    • Engage in fraud or abuse
    • Harass or exploit other users
    • Use the platform for prohibited services
    • Violation may result in account suspension or termination.


  11. Intellectual Property

    a. Platform Content


    All platform software, design, logos, and content are owned by Bettercall Technologies Inc.

    b. User Content

    Users retain ownership of content they submit but grant us a non-exclusive, worldwide, royalty-free license to use, display, and promote such content for platform operations.



  12. Disclaimer of Warranties

    The platform and services are provided “as is” and “as available”.

    We make no warranties regarding:

    • Service quality or results
    • Accuracy of listings
    • Continuous or error-free operation


  13. Limitation of Liability

    To the maximum extent permitted by law, Bettercall Technologies Inc. shall not be liable for:

    • Disputes between Buyers/Clients and Service Providers
    • Loss of profits, data, or business
    • Indirect or consequential damages
    • This limitation applies under USA, Canadian, UK, and EU laws where permitted.


  14. Indemnification

    You agree to indemnify and hold harmless Bettercall Technologies Inc. from claims arising out of:

    • Your use of the platform
    • Your violation of these Terms
    • Your interactions or transactions with other users


  15. Privacy and Data Protection

    Personal data is processed in accordance with our Privacy Policy, compliant with:

    • GDPR (EU & UK)
    • CCPA (California)
    • PIPEDA (Canada)

    Confidentiality of Communications

    All video and audio communications between the service provider and the user shall remain strictly confidential. Any recording, reproduction, or sharing of audio or video communications without prior written consent constitutes a violation of these Terms and Conditions and may result in immediate suspension or permanent termination of the user’s account.



  16. Governing Law

    These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law rules.



  17. Incorporation of Related Policies

    "By clicking 'I Accept' or by continuing to use our Platform, you acknowledge that you have read,understood, and agreed to be bound not only by theseTerms and Conditions, but also by the followingpolicies, which are incorporated herein by reference:

    Your acceptance of these Terms constitutes a legally binding agreement to comply with all theaforementioned documents as they may be updated from time to time."



  18. Modifications to Terms

    We reserve the right to update these Terms at any time.

    Continued use of the platform after changes constitutes acceptance of the revised Terms.



  19. Contact Information

    Email: [email protected]

    Company: Bettercall Technologies Inc.

    Location: Ontario, Canada