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Hi, I am one of the founders of BetterCall. I specialize in technology architecture, marketplace strategy, and digital service optimization. I am here to help service providers launch their listings, test real-time video/audio consultation workflows, and get the most out of the platform.
BetterCall is a marketplace where you can reach services supplied by video or voice calls.
Here, you can reach out a tailored assistance for your various needs from a world-wide network.
Such as, you may ask questions to the experts in their field, take consultations from influencers, or chat with celebrities, all occurs one-on-one.
Moreover, without an appointment, you get the service in real time with instant calls and pay only for the minutes you receive service.
Do you need an expert? Then uBetterCall.
Sign up now to BetterCall where the words count.
First register via your email address and create an account.
Then search for the right service provider under the relevant category.
Use keywords to get more accurate search results. Refine the results with filters and sorting.
If you want to reach out a specific persona, you can easily access by searching for his/her social media account.
Once you find your service provider instantly start your call.
After each call, both parties may share their experience by rating the other and create a reliable community.
BetterCall is a truly global platform where services are offered across a wide range of different languages.
BetterCall supports seamless multilingual interactions. Service providers can offer their expertise in multiple language options, giving you the freedom to communicate exactly the way you want.
Ensuring the Right Language
Check the service page: To see which languages are available for a specific service, always review the language options listed directly on the service page.
Select before you pay: Just before initiating a service call, during the payment phase, the available languages for that specific service will be clearly displayed. You will explicitly select the language you prefer to receive the service in.
Provider notification: Once the call is connected, the service provider will instantly see your chosen language on their screen, ensuring a smooth and perfectly tailored consultation from the very first second.
At BetterCall, both service providers and service receivers can rate each other after each and every call.
To ensure feedback is relevant and timely, all ratings must be submitted within 48 hours of communication.
Individual ratings remain private. Only aggregate averages are visible to the community, empowering everyone to make informed, respectful, and confident decisions.
Beyond standard ratings, users can also leave comments regarding the service they received.
These comments are restricted and can only be read by the Service Provider and BetterCall Administrators.
By rating the other party, BetterCall is committed to creating a transparent and reliable community for everyone.
User experience enriches the entire quality.
If you know a person's social media address, you can easily access his or her BetterCall Service Provider Account by searching on Social Media Radar.
You can either search for this address on all social media platforms, or you can limit your search to just one specific social media platform.
The social media account that service providers add to their profiles on BetterCall has a function that proves who the service providers are.
Because in order for a social media account to be added to the BetterCall Service Provider Profile, the person must log in to the relevant social media platform with their username and password.
In other words, a social media account cannot be added to the BetterCall profile by the user as text editing.
In this way, no one can add someone else's social media account to their own profile.
People's social media accounts prove that they are the right person.
In BetterCall, the services can be provided via voice and/or video calls. The service provider determines the price of the service on a minute base.
Each 0 to 60 seconds is equal to a 1 minute. Such as 75 seconds service makes 2 minutes.
Calls between the Minimum and Maximum Service Duration: Calculation:
- The total service duration in minutes multiplied by the per-minute charge.
Calls shorter than the Minimum Service Duration: Calculation:
The "Minimum Service Duration" in minutes multiplied by the
per-minute charge.
Calls longer than the Maximum Service Duration: Calculation:
- The Maximum Service Duration in minutes multiplied by the per-minute charge.
Payment Collection!
Prior to the start of the service call, a pre-authorization will be placed on the user's payment method for the amount corresponding to the maximum session duration specified in the service details.
However, only the actual Service Fee incurred at the end of the session will be charged to the customer.
Important Notes:
- The Service Fee cannot exceed the pre-authorized amount. Therefore, the service must be completed within the allotted Maximum Service Duration time frame.
- The system does not terminate the call automatically at the end of Maximum Service Duration. Monitoring the session duration and ending it on time is entirely the responsibility of the Service Provider. Any duration exceeding the maximum time limit will not be billed and no additional fees can be claimed.
- If the service does not take place, the pre-authorization will be released, and no charges will be applied.
BETTERCALL TECHNOLOGIES INC. is a forward-thinking Canadian technology start-up headquartered in Ontario. Committed to innovation and excellence, the company is currently under the incubation of Brilliant Catalyst, the premier entrepreneurship hub at Ontario Tech University.
This strategic partnership allows us to leverage world-class academic resources and expert mentorship to drive our technological advancements.
Words count here...
BetterCall is a compound of Marketplace, Medium, and Platform for every service provided via voice or video call.
Here, services are listed under a category tree with all the key information powered by images, videos, documents and verbal expressions.
Customers search the service in their preferred language among the providers all around the world.
Sort and filter the search results by price, rate generated from user experiences, previous statistics, and etc...
And get the service in real time with instant calls with transparent pricing and multi-currency support.
Online marketplace that puts services on the shelves to hire.
To create a marketplace for every service that can be provided by a video or voice call.
Empowering Knowledge: We believe every individual has the right to monetize their expertise. We provide the platform to turn personal knowledge into a valuable asset.
Borderless Accessibility: Information should know no boundaries. Our mission is to ensure that knowledge remains accessible, affordable, and available to everyone, everywhere.
Safety & Integrity: We maintain a clean and professional ecosystem. We enforce a zero-tolerance policy toward sexual content and violence to ensure a safe environment for all.
Ethical Innovation: Our services are built on a foundation of social ethics. We prioritize integrity and respect in every interaction.
Legal Excellence: We operate with full transparency. All voice and video communications are strictly designed to comply with local laws and international regulations.
At BetterCall Technologies, we value open communication. If you have any questions regarding our services or mission, please reach out to us via email.
Support & Inquiries: [email protected]
You can follow us on social media:
Facebook: https://www.facebook.com/uBetterCall/
Instagram: https://www.instagram.com/ubettercall_
Youtube: https://www.youtube.com/@ubettercall
Last updated: 25 December 2025
This Prohibited Services & Service Provider Rules Policy applies to all Sellers offering services on the platform operated by Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”).
The purpose of this policy is to ensure:
By offering services on the platform, Sellers agree to:
Service Providers are solely responsible for the services they provide.
Sellers are strictly prohibited from offering, promoting, or providing services that include or relate to the following:
a. Illegal or Unlawful Activities
b. Financial & Payment Fraud
c. Intellectual Property Violations
d. Hacking, Malware & Cybercrime
e. Misleading, Deceptive, or False Services
f. Restricted Advertising & Platform Abuse
g. Adult, Sexual, or Explicit Content
h. Hate, Harassment & Violence
i. Regulated or High-Risk Services (Without Authorization)
j. Data Privacy & Personal Information Abuse
Service Providers must not:
Violation of this policy may result in:
Enforcement actions are at the sole discretion of the Company.
We reserve the right to:
Users may report prohibited services or behavior through platform support.
Bettercall Technologies Inc. does not provide, endorse, or guarantee Service Provider's services.
Service Providers act as independent contractors, and all responsibility for compliance, delivery, and outcomes rests with the Seller.
We may update this policy at any time to reflect:
Updates take effect immediately upon posting.
Company Name: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
For questions or reports related to this policy, please contact us at the email above.
Last updated: 25 December 2025
This Cookie Policy explains how Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”) uses cookies and similar technologies when you visit our website.
This policy should be read together with our Privacy Policy and Terms and Conditions.
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website.
Cookies help websites:
a. Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled.
They are used to:
Legal basis: Legitimate interest / Contract performance
b. Functional Cookies
These cookies allow the website to remember choices you make, such as:
Legal basis: Consent (EU/UK) / Implied consent (Canada)
c. Analytics & Performance Cookies
These cookies help us understand how users interact with our website by collecting anonymous information such as:
This data is used to improve platform performance and usability.
Legal basis: Consent
d. Marketing & Advertising Cookies
These cookies are used to:
Marketing cookies are used only with your explicit consent.
Legal basis: Explicit consent (EU & UK)
We may allow trusted third-party services to place cookies on your device, including:
These third parties are responsible for their own cookieand privacy practices.
If you are located in the European Union or United Kingdom:
This complies with GDPR and UK GDPR requirements.
For users in Canada, cookies are used in accordance with PIPEDA.
By continuing to use the website, you consent to the use of cookies unless you disable them through:
You can manage cookies by:
Please note that disabling certain cookies may affect website functionality.
Some browsers offer a “Do Not Track” feature.
At this time, our website does not respond to Do Not Track signals due to the lack of a consistent industry standard.
We may update this Cookie Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Company Name: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
If you have any questions about this Cookie Policy, please contact us at the email above.
Last updated: 25 December 2025
This Refund & Dispute Policy applies to all transactions made on the platform operated by Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”).
Our platform operates as an online services marketplace, where services are offered by independent Service Providers (“Sellers”) and purchased by Clients (“Buyers”).
Refunds may be considered under the following circumstances:
The order is canceled in accordance with platform rules. Refund eligibility is subject to review and approval under this policy.
Refunds will not be issued in cases including, but not limited to:
Due to the nature of communication services, completed services are generally non-refundable.
a. Before Service Initialization
Orders may be canceled or terminated before the service provider answers the call.
b. After Service Has Started
Once service has begun, cancellation and refund eligibility depend on:
If a Buyer and Seller cannot resolve an issue directly, a dispute may be submitted through the platform.
The dispute process includes:
The Company may:
Users agree not to initiate chargebacks without first contacting platform support.
Unauthorized chargebacks may result in:
We reserve the right to:
This policy complies with applicable consumer protection laws in:
Nothing in this policy limits statutory consumer rights that cannot be waived under applicable law.
We reserve the right to update this Refund & Dispute Policy at any time.
Changes will take effect immediately upon posting on the platform.
Company: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
For refund or dispute inquiries, please contact us using the email above.
Last updated: 25 December 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website and services operated by Bettercall Technologies Inc. (“Company”, “we”, “our”, “us”).
By accessing, registering, or using our platform, you agree to be bound by these Terms. If you do not agree, you must not use the platform.
Our website is an online marketplace that enables users to:
Company Name: Bettercall Technologies Inc.
Email: [email protected]
Location: Ontario, Canada
By using this platform, you confirm that:
To access certain features, you must create an account.
You agree to:
Service Providers are responsible for:
A service is considered accepted when:
Refunds and cancellations are governed by our Refund Policy, which forms part of these Terms.
We may, at our discretion:
Users agree not to:
All platform software, design, logos, and content are owned by Bettercall Technologies Inc.
Users retain ownership of content they submit but grant us a non-exclusive, worldwide, royalty-free license to use, display, and promote such content for platform operations.
The platform and services are provided “as is” and “as available”.
We make no warranties regarding:
To the maximum extent permitted by law, Bettercall Technologies Inc. shall not be liable for:
You agree to indemnify and hold harmless Bettercall Technologies Inc. from claims arising out of:
Personal data is processed in accordance with our Privacy Policy, compliant with:
All video and audio communications between the service provider and the user shall remain strictly confidential. Any recording, reproduction, or sharing of audio or video communications without prior written consent constitutes a violation of these Terms and Conditions and may result in immediate suspension or permanent termination of the user’s account.
These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law rules.
"By clicking 'I Accept' or by continuing to use our Platform, you acknowledge that you have read,understood, and agreed to be bound not only by theseTerms and Conditions, but also by the followingpolicies, which are incorporated herein by reference:
Your acceptance of these Terms constitutes a legally binding agreement to comply with all theaforementioned documents as they may be updated from time to time."
We reserve the right to update these Terms at any time.
Continued use of the platform after changes constitutes acceptance of the revised Terms.
Email: [email protected]
Company: Bettercall Technologies Inc.
Location: Ontario, Canada
Last updated: 25 December 2025
Welcome to Bettercall Technologies Inc. (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to this Privacy Policy.
When you use our website or user our service, we may collect:
We may automatically collect:
We use the collected information to:
If you are located in the European Economic Area (EEA), we process your personal data based on:
We do not sell your personal information.
We may share your information with trusted third parties such as:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use cookies to:
We retain personal information only for as long as necessary to:
We use the your data to:
Depending on your location, you may have the right to:
To request the deletion of your data, please send an email to [email protected] with the subject 'Data Deletion Request'. We will process your request and delete your personal information within 10 days, subject to legal retention obligations.
California residents have the right to:
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure. We cannot guarantee your data's absolute security.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Company Name: Bettercall Technologies Inc.
Email: [email protected]
Country: Ontario, Canada
BETTERCALL TECHNOLOGIES INC. – SERVICE PROVIDER COMMERCIAL TERMS
1. Invoicing Requirement: The Service Provider (Expert) acknowledges and agrees that for every service rendered on the platform, BetterCall Technologies Inc. shall issue a transaction statement/debit note detailing the gross amount earned, the deductions made, and the net payout.
2. Service Provider Invoicing Requirement: To ensure full compliance with international accounting standards and corporate tax regulations, the Service Provider shall issue an invoice to BetterCall Technologies Inc. for the exact Net Payout amount reflected in the settlement statement provided by BetterCall. The Service Provider expressly authorizes BetterCall Technologies Inc. to generate self-billed invoices, settlement statements, payout records, and other accounting documents on behalf of the Service Provider where permitted by applicable law.
3. Settlement Statement Definition: For purposes of these Terms, "Settlement Statement" means the transaction record issued by BetterCall Technologies Inc. showing the Gross Customer Charge, applicable taxes, platform commission, processing fees, deductions, and resulting Net Payout.
1. Presentment, Settlement, and Platform Currency: All services on the BetterCall platform are priced and displayed to users in United States Dollars (USD) ("Presentment Currency"). The Service Provider acknowledges and agrees that all transactions are captured, processed, and credited to the Service Provider's Stripe Connect balance in USD ("Settlement Currency"). The official balance maintained within the BetterCall system and the Stripe dashboard for the Service Provider will be held strictly in USD until the point of payout.
2. Payout Accounts and Currency Election: Service Providers may designate a bank account for receiving payouts ("Payout Account") through the Stripe Connect onboarding process. The Service Provider acknowledges and agrees that the Payout Account must be held at a financial institution located within a country supported by Stripe and compliant with Stripe's account requirements.
3. Currency Conversion and Foreign Exchange (FX) Fees:
4. Third-Party Terms: All payouts are processed via Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service.
1. Call Termination Policy (The 10-Second Rule): To ensure a fair user experience, any video or audio call that is terminated within the first ten (10) seconds of its commencement shall be considered non-billable. No service fees shall be generated for the Service Provider, and no charges shall be applied to the client for calls ending within this initial 10-second window.
2. Platform Commission and Processing Fees (BetterCall Commission): For every successfully completed call or consultation that exceeds the initial 10-second threshold, BetterCall Technologies Inc. shall deduct a commission and processing fee prior to distributing the funds to the Service Provider's account. The deduction shall be calculated as follows:
1. Display of Per-Minute Pricing and Automatic Deductions: The Service Provider acknowledges and agrees that the per-minute pricing displayed to clients on the BetterCall platform represents the final, all-inclusive gross rate per minute ("Final Rate"). The Final Rate displayed to clients represents the total amount payable by the client for the session before any deductions applied to the Service Provider's earnings.
2. Net Distribution & Tax Handling: The Service Provider expressly understands, agrees, and accepts that the total gross amount for each transaction will be calculated based on this Final Rate multiplied by the actual duration of the call (subject to the Call Termination Policy). To eliminate financial ambiguity for the Service Provider, BetterCall Technologies Inc. shall deduct a flat twenty percent (20%) commission plus a fixed transaction fee of One United States Dollar ($1.00 USD) from the total gross amount prior to any payout. The Service Provider shall receive the net amount remaining after these fixed deductions, and BetterCall Technologies Inc. shall be solely responsible for determining, collecting, remitting, and reporting any applicable indirect taxes charged to the Client.
For the avoidance of doubt, the Platform Commission and Fixed Transaction Fee shall be calculated based on the total amount charged to the Client, including any applicable sales taxes, VAT, GST, HST, or similar indirect taxes.
3. Tax Remittance: BetterCall Technologies Inc. shall determine, collect, remit, and report any applicable sales taxes, VAT, GST, HST, or similar indirect taxes based on the Service Recipient's jurisdiction.
1. Right to Modify: BetterCall Technologies Inc. reserves the right, at its sole discretion, to modify, update, or change any of the commercial terms, commission rates, fees, or deduction structures outlined herein at any time. BetterCall Technologies Inc. shall provide advance notice of any material changes to the Service Provider via email or through a prominent notification within the Platform dashboard.
2. Provider Responsibility & Binding Acceptance: It is the sole responsibility of the Service Provider to regularly review these terms and check for updates. Continued use of the BetterCall platform or performance of services following the effective date of any posted modifications shall constitute the Service Provider's express and binding acceptance of the revised commercial terms. Any transactions completed after the notification period shall be subject to the newly established rates and conditions.
1. Withholding and Deductions: In the event that a Service Recipient (Client) initiates a payment dispute, chargeback, or reversal with their issuing bank or the payment processor (e.g., Stripe) regarding any services rendered, BetterCall Technologies Inc. reserves the right, at its sole discretion and without prior notice, to withhold, place a temporary hold (freeze) on, or deduct the full amount of the disputed transaction, along with any associated administrative dispute fees or penalties imposed by the payment processor, directly from the Service Provider's (Expert's) current or future payout balances.
2. Right of Lien and Ultimate Liability: BetterCall Technologies Inc. shall maintain a right of lien and retention over the contested funds within the Service Provider's account until the dispute resolution process is fully finalized by the relevant banking institution. If the dispute is resolved in favor of the Client and the funds are permanently reversed, the withheld or frozen amount shall be permanently deducted by BetterCall Technologies Inc. The Service Provider acknowledges, represents, and warrants that they bear full and ultimate financial liability for any such losses resulting from services that are claimed to be defective, incomplete, or unrendered.
1. Adherence to Platform Terms and Policies: The Service Provider acknowledges, represents, and agrees that their participation, registration, and performance of services on the platform are strictly subject to and governed by the general BetterCall Technologies Inc. Terms & Conditions, Privacy Policy, Refund & Dispute Policy, Prohibited Services Policy, and Cookie Policy, all of which are publicly available on the BetterCall platform and incorporated herein by reference.
2. Precedence and Interpretation: These commercial terms are designed to complement the platform's general policies. In the event of any conflict or ambiguity between this Service Provider Agreement and the general Platform Policies, the terms that impose a higher standard of compliance, security, or financial liability upon the Service Provider, or those that best protect BetterCall Technologies Inc., shall prevail.
3. Material Breach: Any breach, violation, or non-compliance with the platform's general terms, the Prohibited Services Policy, or any other platform policy shall automatically constitute a material breach of this Service Provider Agreement and may result in immediate suspension, restriction, or permanent termination of the Service Provider's account and withholding of pending payouts.
1. Voluntary Refunds: In the event that a Service Provider or BetterCall Technologies Inc. determines that a client (Service Recipient) is entitled to a refund for a session, the full gross amount of the transaction shall be reversed and returned to the client.
2. Platform Commission Waiver: To ensure a fair resolution, BetterCall Technologies Inc. hereby agrees to waive its entitlement to its twenty percent (20%) platform commission and the $1.00 USD fixed fee for that specific refunded transaction. The Service Provider expressly understands that the entire refunded amount will be deducted directly from their current or future Stripe Connect balance to facilitate the return of funds to the client.
1. Protection of Information: The Service Provider agrees to maintain strict confidentiality regarding all information, business strategies, technical data, proprietary materials, and personal details shared by the client during video or audio consultations.
2. Prohibition of Recording: The Service Provider is strictly prohibited from recording, capturing, screenshotting, or distributing any session, or parts of a session, without the express, prior written consent of both the client and BetterCall Technologies Inc. Unauthorized distribution of client data will result in immediate termination of account access and potential legal liability.
1. No Liability for Technical Failures: BetterCall Technologies Inc. relies on third-party infrastructure, internet service providers, and cloud networks (including Microsoft Azure) to deliver its services. The Platform shall not be held liable or financially responsible for unexpected system outages, internet disconnections, hardware failures, or third-party server disruptions that interrupt a scheduled session.
2. Interrupted Sessions: If a call or consultation is prematurely cut off or fails to commence due to technical disruptions beyond the control of the parties, no service fees shall be generated for the Service Provider, and no charges shall be applied to the client. BetterCall Technologies Inc. does not guarantee uninterrupted or error-free platform access.
We reserve the right to update these Terms at any time.
Continued use of the platform after changes constitutes acceptance of the revised Terms.
Email: [email protected]
Company: Bettercall Technologies Inc.
Location: Ontario, Canada